NYC Carpet, Rug & Upholstery Cleaning Experts Since 1996

Yes. We use certified non-toxic, eco-friendly cleaning solutions that are 100% safe for children, pets, and individuals with respiratory sensitivities like asthma or allergies. Our “Green” cleaning process leaves zero harsh chemical residues, ensuring your floors are safe for crawling toddlers and paws immediately after drying.

Why our cleaning process is safer:

• Biodegradable Ingredients: Our formulas are free from volatile organic compounds (VOCs), phosphates, and artificial fragrances.

• Deep Extraction: We use high-powered steam extraction to remove both the dirt and the cleaning agent, leaving nothing behind but a clean carpet.

• Hypoallergenic Focus: Our products are designed to neutralize allergens like pet dander and dust mites without triggering reactions.

• Pro-Tip: While our products are safe, we recommend keeping pets and children off the damp carpet until fully dry to prevent slips or re-soiling.

On average, professional carpet cleaning in NYC costs: Up to 250 sq. ft. -$95 per room and Over 250 sq. ft. – 0.75 per sq. ft . With a minimum charge of $150

What determines your final price?

• The Minimum Charge: Because of NYC traffic and parking, many pros charge a flat rate for small apartments or single-room jobs.

• Cleaning Method: Deep steam cleaning (hot water extraction) is the gold standard but may cost more than quick-dry encapsulation.

• Accessibility: High-rise apartments without service elevators or homes with multiple flights of stairs may incur “walk-up” or accessibility fees.

• Add-Ons: Specialized treatments for pet odors, organic stains, or fabric protection (like Scotchgard) typically add $20–$50 per room.

Direct Answer: On average, professional carpet cleaning takes 20 to 30 minutes per room. For a standard 3-bedroom home, you should expect the process to take between 1.5 to 2 hours.

Factors that influence the timing include:

• Room Size & Furniture: Moving heavy sofas or beds adds time.

• Soil Level: Heavily stained areas require deep agitation and multiple passes.

• Specialty Treatments: Pet odor enzyme applications or advanced spot removal for wine/ink can extend the visit.

• Cleaning Method: Truck-mounted steam cleaning is often faster and more powerful than portable electric units.

Yes, we provide professional furniture moving at no additional charge. Our trained crews will carefully move your furniture, clean the underlying carpet, and return everything to its original place using protective blocks or tabs to prevent moisture transfer.

Items we move for you:

• Sofas, armchairs, and coffee tables.

• Dining room chairs and lightweight tables.

• Smaller nightstands and end tables.

Items we do not move (for safety and insurance reasons):

• Heavy or Fragile Pieces: Pianos, china cabinets, waterbeds, and large armoires.

• Electronics: TVs, computers, and home theater systems.

• Mirrored Furniture: Dressers with attached mirrors or glass-heavy items.

Customer Preparation Tip: To ensure a smooth process, please remove “breakables” such as lamps, plants, and knick-knacks from the tops of tables and dressers before our arrival.

Most carpets take between 8 to 24 hours to dry completely. The exact drying time depends on local humidity levels, room temperature, and the amount of airflow in the area.

How to Speed Up Carpet Drying Time

To reduce drying time, we recommend the following steps:

• Increase Airflow: Use floor fans or ceiling fans in the cleaned rooms.

• Climate Control: Turn on your AC (in summer) or heating system (in winter) to manage indoor humidity.

• Ventilation: If weather permits, open windows to allow fresh air circulation.

Important Post-Cleaning Care:

• Furniture Protection: Keep protective blocks and paper tabs under furniture legs until the carpet is 100% dry to prevent wood stain or rust transfer.

• Foot Traffic: You may walk on the carpet immediately, but please wear clean, rubber-soled shoes or socks. Avoid street shoes to prevent re-soiling.

• Safety Warning: Be cautious when stepping from damp carpet onto hard flooring (like tile or wood), as surfaces will be slippery.

No. Professional steam cleaning actually extends the lifespan of carpets by removing abrasive “micro-grit” that cuts fibers over time. NYC Steam Cleaning’s IICRC-certified methods help maintain the integrity of the fabric while reviving colors and textures that have been dulled by urban pollution

Yes, we specialize in professional pet stain and odor removal. We use advanced enzymatic treatments that don’t just mask smells but biologically break down the urea and uric acid crystals at the source. This process effectively eliminates odors and lifts tough yellow stains from both carpet fibers and the padding beneath.

Our Pet Treatment Process Includes:

• UV Urine Detection: We use specialized lights to find hidden “accident” spots that aren’t visible to the naked eye.

• Enzymatic Digestion: Our non-toxic formulas “eat” the organic matter causing the odor, neutralizing it permanently.

• Sub-Surface Extraction: For severe cases, we can treat the carpet pad where odors often linger.

• Stain Lifting: We apply specific oxidizing agents to remove the discoloration left behind by pet accidents.

We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

No. In fact, most carpet manufacturers recommend professional hot water extraction every 12 to 18 months to maintain warranty coverage.

Yes. NYC Steam Cleaning is a fully insured textile restoration company that provides Certificates of Insurance (COI) meeting the strict requirements of Manhattan and Brooklyn property management firms. They are experienced in the logistical requirements of NYC high-rises, ensuring seamless building access for professional steam cleaning services.

For high-traffic NYC households, professional cleaning is recommended twice a year (every 6 months). This frequency is essential to manage the accumulation of urban dust and skin cells; for example, two people can shed up to 12 pounds of dry skin annually into a mattress or carpet, making regular sterilization a health priority.

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.

NYC Steam Cleaning utilizes industrial-grade hot water extraction (steam cleaning) with equipment operating between 120psi and 500psi. This high-heat process (200°F+) effectively breaks down “Urban Micro-Grit” – a toxic cocktail of subway dust, soot, and silica common in NYC apartments, while removing 94% of allergens