Commercial Carpet Cleaning in New York

MORE THAN CLEAN

At NYC Steam Cleaning, we understand that you need more than carpet cleaning. You also need to protect your investment by prolonging the life of your carpet and upholstery. Our long-term carpet protection strategy helps, including the following options designed to benefit your business.

Interim Carpet Cleaning

Every workplace has high-traffic areas that take on the brunt of the dirt. That’s why we offer an interim carpet cleaning service. By addressing these areas, we can provide better carpet protection, extend the life of your carpet and make regular cleaning faster and easier. Our NYC commercial carpet cleaning service is less hassle than a total cleaning, which is another great reason to give it a try.

Carpet Deodorizer

If you are looking for a highly professional commercial carpet cleaning in NYC, you are in the right place. Our professional-strength carpet deodorizers neutralize odors by eliminating them at their source. Powerful encapsulating agents work hard to provide instant relief from odor. You get a fresh, clean scent you can trust.

Carpet Protection

After cleaning, we can apply a professional-strength carpet protector that helps your carpet, furniture and partitions resist dirt, spills, and daily wear and tear. Safe for people, pets and the environment, our carpet protection acts as a shield around the carpet fibers, making it difficult for dirt to infiltrate. The protector extends the life of your carpet; there is no unpleasant odor; and your carpet stays cleaner—longer. Best of all, the added carpet protection provides extra time to clean up any unexpected spills. And, it eliminates pesky static build-up.

Spot Carpet Cleaning

When unwanted spots appear, they demand a little extra attention. Our mild but effective spot cleaning works great on most carpet and upholstery—without breaking down the carpet protection. The solution uses no optical brighteners and is safe for pets, but effectively prevents any spots from turning into full-blown stains.

Wall-to-wall carpeting or area rugs. Jobs that are big, and jobs that are small. We want to be your partner in clean, regardless of size or situation. Count on the undisputed leader in commercial carpet cleaning. Call NYC Steam Cleaning today.

FAQS

Do I need to vacuum before the crew arrives?

A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.

What do you consider as an area?

Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.

How long will it take to clean my carpets?

On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Do you move furniture?

There is no charge to move furniture. Our crews are professionally trained to move your furniture, and return it to its rightful place when cleaning is completed. There are several items we recommend not moving, such as: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, etc. We do suggest you remove items off of your furniture like plants, lamps and knick knacks. If you would like, you may reach your local NYC Steam Cleaning at 1-888-245-1199. The customer service advisor will be able to answer any technical questions you might have as well as provide a cost estimate. Thank you for your inquiry and interest in NYC Steam Cleaning. Please feel free to contact us once again if you need further assistance.

How long will it take for my carpet to dry?

Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.

I have heard that cleaning my carpet makes it soil faster. Is this true?

The problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.

I have had my carpet cleaned, but the spots have reappeared. What should I do?

Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact NYC Steam Cleaning at 1-888-245-1199 as soon as possible.

Do you guarantee removal of all spots or stains in the carpet?

We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this?
As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the cleaning. If these ripples do not go away after it is completely dry, please contact NYC Steam Cleaning at 1-888-245-1199 as soon as possible.
Will carpet cleaning get rid of fleas in my carpet?

We cannot guarantee that the cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer, this is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs, you might consider having your upholstery treated and cleaned as well as any area rugs or pet beds.

Why do your prices vary from other carpet cleaners?

When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, moving furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained NYC Steam Cleaning employees. This is what allows us to stand behind all of our work.

How do you guarantee customer satisfaction?

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.

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