RESIDENTIAL CARPET CLEANING

Why Do You Need the Best Professional Carpet Cleaning in New York?

It’s easy to think that the only reason you need your carpet clean is so it looks nice, right? That is certainly one reason to schedule regular carpet cleaning; however, it’s important to remember that carpet cleaning is also an investment in your health.

Carpets, whether in your home or in your office, can quickly collect dirt, bacteria, dust mites and allergens. Though not always visible on the surface, these contaminants can actually pollute the air quality that you breathe every day. Carpets that often appear clean may, in fact, be much dirtier than you think!

Think of your carpet as a type of air filter in your home. When things like dust, dirt, bacteria and dust mites collect on your carpet, in time you will start to breathe in that buildup. Merely using household carpet cleaners to remove dirt and spills is not enough to ensure the air you’re breathing is as clean as possible.

By investing in services like Rug Steam Cleaning NYC, you can rest assured that our commercial grade, advanced equipment will give your carpets the deepest and most thorough wash possible.

  • Known as one of the industry’s oldest and most trusted carpet cleaners, NYC Steam Cleaning has used the most advanced equipment available for more than 20 years.
  • To remove allergy-causing contaminants and dust mites, New York Professional Carpet Cleaning uses carpet cleaning techniques that use deep-down extraction, yet still follow manufacturers’ recommendations and warranty requirements.
  • Using a truck-mounted carpet cleaning system, NYC Steam Cleaning’s professionally trained technicians tailor each treatment to match what is best for your particular carpet.
  • Paying special attention to high traffic areas, we’ll remove ground-in dirt and stains that carpet shampoos simply cannot handle.
  • With additional carpet cleaning services available, choose from carpet repair, deodorizer, and stain-resistant protective coating to keep your carpets looking plush and feeling fresh.

NYC Steam Cleaning Technicians Are Trained in IICRC-Approved Methods for Carpet Cleaning

Carpet Cleaning Service not only does our advanced equipment bring the best carpet cleaning experience possible; NYC Rug Cleaning technicians are trained in IICRC-approved cleaning methods. So what does this mean?

IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is an independent body that provides the finest, most complete technical training courses and seminars available to carpet cleaners and restoration in the industry. According to their mission, the “IICRC certification helps to immediately identify the cleaning, restoration, and inspection industries’ most skilled and dedicated technicians and businesses.”

Technicians get trained via the IICRC to stay up to date with the latest and most effective carpet cleaning techniques. As they train, many accumulate certifications and they can work their way up to more advanced designations. IICRC Journeymen is one level, while IICRC Master Status is the cleaning industry’s highest technical designation. Simply put, NYC Steam Cleaning technicians are the best of the best when it comes to knowledge, skill level and experience.

Explore NYC Steam Cleaning Services today to learn more.

What method do you use for cleaning?

The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Our exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.

Do I need to vacuum before the crew arrives?

A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.

What do you consider as an area?

Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.

How long will it take to clean my carpets?

On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Do you move furniture?

There is no charge to move furniture. Our crews are professionally trained to move your furniture, and return it to its rightful place when cleaning is completed. There are several items we recommend not moving, such as: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, etc. We do suggest you remove items off of your furniture like plants, lamps and knick knacks. If you would like, you may reach your local NYC Steam Cleaning at 1-888-245-1199. The customer service advisor will be able to answer any technical questions you might have as well as provide a cost estimate. Thank you for your inquiry and interest in NYC Steam Cleaning. Please feel free to contact us once again if you need further assistance.

How long will it take for my carpet to dry?

Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.

I have heard that cleaning my carpet makes it soil faster. Is this true?

The problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.

I have had my carpet cleaned, but the spots have reappeared. What should I do?

Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact NYC Steam Cleaning at 1-888-245-1199 as soon as possible.

Do you guarantee removal of all spots or stains in the carpet?

We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this?
As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the cleaning. If these ripples do not go away after it is completely dry, please contact NYC Steam Cleaning at 1-888-245-1199 as soon as possible.
Will carpet cleaning get rid of fleas in my carpet?

We cannot guarantee that the cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer, this is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs, you might consider having your upholstery treated and cleaned as well as any area rugs or pet beds.

Why do your prices vary from other carpet cleaners?

When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, moving furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained NYC Steam Cleaning employees. This is what allows us to stand behind all of our work.

How do you guarantee customer satisfaction?

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.

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