OUR CLIENTS STORIES
Just got my 12 foot sectional couch cleaned.I inquired about a cleaning when I purchased my Groupon. I was called back right away and we set up an Appt with a two hour window about a week or so later.On the morning of my appt date I was called and told that they can come by earlier if I was available. Then called again 20 minutes prior to their arrival.We negotiated a deal for a deep cleaning (note the Groupon is for a steam cleaning for a 5 footer). We worked out a fair price on the upgrade and larger couch. I was anticipating the upcharge of course.The job was thorough and I'm very happy with the work!I would definitely use them again and give my recommendation to anyone!
We recently were away for the holidays and our dog sitter left the dog for a little too long where there was an accident on our expensive New Zealand Wool handmade rug.
We first had a company come in to do a professional cleaning job which was MOST disappointing. The carpet still spelled like dog urine and there was a terrible stain (worst than before they had cleaned it).
Afterwards we called Ruven and NYC Steam Cleaning - they called me back the same evening and the next morning they picked up the rug. 7 days later the rug was returned in pristine condition, softer than it was before and looking brand new. Stains removed and all!
I highly recommend NYC Steam Cleaning for a professional job with constant communication and more than fair pricing.
These guys do great work, on time. I had a tough time crunch and was worried that they won't finish but they crushed it!!!
Been a pleasure working with Reuven. Great experience, clean rugs, prompt service and delivery. Second time using him, would highly recommend them!
Really was surprised by the level of customer service and quality of cleaning for my carpet. I have these beautiful Persian rug that was a large footprint of 17 x 25 and had never had it cleaned. They gave me great advice on maintenance, picked up the carpet and dropped it off at a time that worked best for me even with my busy schedule. I recommend it. It was all too easy!
I highly recommend this company. Excellent work and very friendly and knowledgable people.
They really saved my day today when a different company came to my home and tried to tell me that my carpet was so dirty that I needed an expensive deep power cleaning before they could steam clean it. I knew my carpet was not dirty and said I just wanted the basic steam cleaning package, and the other company just walked out on me after I had spent two days moving my furniture out of the rooms because I would not pay their up charge.
When I called NYC Steam Cleaning I spoke with David who was very courteous and explained everything to me and said he would have someone at my house the same day. The technician Ari showed up perfectly on time as promised, was also very courteous and knowledgable, and my carpet looks better than I could have imagined. The price was also very fair for the service I received.